No Sound Playing?

Some users have contacted us regarding issues with our apps where no sound is playing. The solution to this problem is actually quite simple which is to ensure that the device media volume is not set to mute.

The media volume could be set by either clicking on a button within an app that should play a sound and put the volume up on the device at the same time.

Also check the sound settings within the device settings options and set the media volume as required: